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No time to lose to gear up for Industry 4.0

PETALING JAYA: Companies cannot afford to exist in a vacuum, shying away from the complications of Industry 4.0. With the accelerating pace of change and new business models being thrown up almost daily, they need to figure out how to navigate this new world and secure their place in it.

The Edge Malaysia managing editor Anna Taing said companies need to keep their ears to the ground as every industry is being disrupted in unthinkable ways.

“And to put a more positive spin, figure out what the world is going to look like and design a business model to address that world,” she said in her opening speech at the The Edge Industry 4.0 Forum: Embracing Digitisation in Petaling Jaya on Saturday.

Taing said there are real requirements in the market that are not being addressed.

“And you have to figure out what these are and come up with solutions for them, rather than hop on the latest bandwagon.

“Technology will help you get there and scale. It is a means to an end, rather than an end in itself,” she added.

Frankly, Malaysian companies should not be too worried as they are in the best position to take advantage of Industry 4.0, according to the first speaker — Fusionex International vice-president for new technologies Raju Chellam.

This is because the country has many unique features put together that neighbouring countries lack, said Raju in his presentation on Gearing up for 4.0.

“English language skills are also available in Singapore, but they have no land and no competitive labour. Cambodia and Vietnam may have competitive labour, but they don’t have the English language skills or the infrastructure. (For Industry 4.0 to take off in Malaysia), what it will require is probably political will and awareness from the community,” Chellam said.

Fusionex

In order to achieve this goal, companies should find a partner who can help address their weak spots, such as in AI (artificial intelligence) or data management.

“You should find a partner, not a vendor. A vendor will sell something to you and go away. A partner will invest in you, do the proof-of-concept free of charge and invest in your success,” Chellam said.

The second speaker, Linear DMS Solutions Sdn Bhd managing director, Dave Choong, said regardless of industry type, there is no better time than now for small and medium enterprises (SMEs) to adopt and reap the benefits of adopting the Internet of Things (IoT). Unlike previous disruptive technologies, he said Industry 4.0 technologies pose a real threat to businesses who do not catch up.

“If you do not take action today, you will be left out. In every scenario, businesses are losing millions annually because they lack visibility, automation and risk mitigation through predictive analysis [that IoT adoption can provide].

“Despite the disparity of industries with the technology, SMEs can take advantage of low-hanging-fruit technologies and leverage on global [cloud] infrastructure and tech trends from service providers,” he added in his presentation on Journey to Digitisation: IoT.

Choong cited a use case in agriculture — an industry where the businesses are run by subject matter experts who have been operating in the same way for generations.

With outdoor IoT enablers, such as long range (LoRa) technology and narrowband IoT (NB-IoT), he said farmers may address pain points such as disease outbreak, rising wages, pond pollution and survival yield.

The third speaker, Loke Khing Hong, director of Medical Devices Corp Sdn Bhd brought it down to brass tacks. He had invented an automated peritoneal dialysis machine that was IoT-enabled.

Speaking on Transforming Dialysis with IoT towards Made in Malaysia 2025. Loke pointed out that kidney failure patients today can opt for a transplant or two forms of dialyses — haemodialysis or peritoneal dialysis.

“Haemodialysis is a hospital or centre-based treatment, where the patient needs to endure a gruelling seven-hour process every alternate day. If you opt for this method, then you just won’t be able to work anymore — you’ll lose your source of income.”

Alternatively, a patient may opt for peritoneal dialysis, a far less invasive and more practical treatment option. The only problem, according to Loke, is that peritoneal dialysis has not seen any major innovation in decades, and worse, has been dominated by a small handful of international companies.

“The automated peritoneal dialysis machines currently in the market are large, 16 kg devices,” he said.

But Loke, an accountant by training, has been able to develop a unit that weighs just 3kg, and is equipped with state-of-the-art sensors that monitor a variety of parameters during the dialysis treatment.

“The machine is controlled by an app on a Bluetooth-enabled smart device. Intelligent sensors in the machine read and record the data on a Cloud-based server. The patient’s physician may then access this data and monitor the patient’s overall condition and health during treatment in real time, albeit remotely,” he said.

This overcomes a major pain point in the dialysis treatment, according to Loke. Healthcare professionals typically want their patients to come in to the hospitals or treatment centres, so their conditions can be monitored directly.

The IoT-enabled automated peritoneal dialysis machine, as envisioned by Loke, could be a multi-billion-dollar game changer. In providing a locally-manufactured alternative to clunky and expensive imports, he might just be able to shake up a health sub-sector that has seen little innovation over the last few decades. https://www.britdaq.com/Client/CompanyDetail?companyId=471

Fusionex launches GIANT 2017, comes with NLP capability

The analytics solution, known as Fusionex GIANT, allows companies to have a holistic view of its business operations, understand trends, buyers behavior, and even predict outcomes.

April 10, 2018 —

FUSIONEX International Plc, a big data analytics solutions provider, believes that its new big data analytics solution can help the company to win more clients and gain market share.

The analytics solution, known as Fusionex GIANT, allows companies to have a holistic view of its business operations, understand trends, buyers behavior, and even predict outcomes. Unlike larger big data companies from the US or Europe, the company’s big data solutions are more user-friendly and easier to deploy.

“Our solutions may not be as powerful as some of our rivals’, but it has the features and characteristics that meets the needs of the chief executive officer, the chief information officer, and chief financial officer,” Fusionex founder Ivan Teh told Digital News Asia recently.

“Today, CEOs want a fast-to-deploy big data solutions, they can’t wait 18 months or more for the implementation. CIOs and CFOs want a solutions that are easy to manage, easy to use, and does not cost a lot to maintain.”

According to Teh, the new GIANT, dubbed the Fusionex GIANT 2017, is far more superior than the predecessor. He said that it is now able to make sense of trillions of data sets — making it a suitable tool for banks, stockbroking firms, hotel chains, manufacturers and others.

fusionex founder

Like the previous version, the GIANT allows users to get key insights by just ‘drag-and-drop’. For example, dragging the company’s sales data and customers data could allow the company to find out which particular products are more popular among the young working adults.

“More importantly, the new GIANT allows user to get insights in the easiest way possible — by talking to it. The new GIANT comes with a natural language processing (NLP) capability that will perform various tasks. For example, you simply only need to tell it to show you sales number, or sales number based on region, and those data will be produced immediately,” said Teh.

“Gone are the days when you need days or weeks to generate a report.”

Penetrating the SMEs

The company also introduced its first big data analytics solutions catered to the small and medium enterprises (SMEs).

The product, dubbed ANT, is the “mini-version” of the GIANT. It has most of the features SMEs need when comes to making sense of their data.

“For a long time, the SME market has been underserved. It also has most of the features that SMEs are looking for.

Expecting strong response

In late 2016, Fusionex invited 10 companies to take part in the pilot run of the Fusionex GIANT 2017. From the 10 companies, 8 of them have already signed up for the solution.

“Our vision has always been to create innovative technology that meets the business needs of today’s market. Innovation drives growth and we strongly believe Fusionex GIANT 2017 is the answer to an IoT driven world that is in constant need of better, faster, cost optimised and commercially-feasible technology,” said Teh.
“Analytics can help bridge the gap between business and consumer needs and we are ready to assist our customers to stand above their competition.” https://www.reuters.com/brandfeatures/venture-capital/article?id=32659

Fusionex Rolls Out Major Platform for Korean Mega Resort

SEOUL, South Korea–(BUSINESS WIRE)–Fusionex, a multi award-winning, data technology provider specializing in Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Deep Learning, has successfully deployed a data-driven travel and hospitality platform to power up the operations of a new mega resort in Korea, in a multi-million dollar contract.

“We are excited to see the rollout of this world-class platform for this amazing and beautiful resort. We look forward to seeing our client leverage this data-driven digital platform in their quest to provide high quality customer experiences.”

Fusionex has introduced its BDA solution, Fusionex GIANT, which will consolidate billions of records, from traveler registration to hotel guest interactions and retail customer management. By harnessing this massive amount of data, the client would use GIANT to cleanse and manage disparate data to gain useful insights and information. The information would then be utilized to facilitate bookings, make product recommendations and provide better customer experience with a high degree of flexibility and personalization.

Ivan Teh

The Fusionex Big Data platform is also a natural bolt-on for the Fusionex Central Reservation System (CRS), which reaches customers on their terms through convenient online, kiosk, and mobile platforms. CRS will also support requests by travel agents, providing a wider avenue for travelers to find their way to the resort. The system will also provide seamless communication between floor staff and security.

Besides generating a greater number of visitors for the client, Fusionex will also be working on ways to increase the customers’ lifetime value. Via the Loyalty Management System (LMS), the client will be able to give out loyalty points and redeemable rewards. This turns the holiday paradigm into one of point accumulation or “gamification” that motivates customers through interaction, engagement and loyalty, which will encourage recurring visits.


The client will then be able to unearth hidden insights in its data with a near-real-time overview of the performances of its different hospitality arms, customer behavior and tendencies. They could even conduct a drill-up analysis that checks stats from specific rides, from zones to the entire theme park. Decision-makers will then be able to craft strategies based on Fusionex’s predictive analytics capabilities.

Ivan Teh, Fusionex Managing Director and Chief Executive Officer, commented: “We are excited to see the rollout of this world-class platform for this amazing and beautiful resort. We look forward to seeing our client leverage this data-driven digital platform in their quest to provide high quality customer experiences.”

For more info: https://fskm.uitm.edu.my/scds2016/abstractivanteh.html

Fusionex Founder and Employees Take Active Position On Social Media

Fusionex International offers the expertise of its employees and founder to business clients. It is also an active participant in social media platforms.

Fusionex International and Fusionex Founder Ivan Teh are pleased to announce that the Fusionex founder not only brings expertise in Big Data and AI for area and global clients but is also active on social media platforms. Recent postings on Twitter, YouTube, and Instagram showcase the active role of the international firm across a range of platforms and venues. Teh is also a presence on television new and feature interview events.

fusionex founder

Everything from birthday parties to sports team events, to wide-ranging interviews, are available on various social platform postings by Fusionex fans or followers. In addition, YouTube videos provide more in-depth interviews and analysis. A recent Special Interview on Bernama TV is posted on YouTube. The interview is hosted by Mikhail Raja Abdullah and spotlights Dato’ Seri Ivan Teh of Fusionex. The interview begins with an explanation of the term Big Data and the understanding level is for the everyday person.

Teh states, “Today there is a blurring between the real and the digital world. The real world consists of bricks and mortar buildings, while the digital world consists of multiple channels with vast amounts of data. The focus of Fusionex International is to use the enormous amounts of data available to answer questions in the real world. Fusiuonex is dedicated to processing data quickly and efficiently in ways that benefit the client.”

Although based in Malaysia, the technology which is available through the firm are applicable to companies of all sizes around the globe. Since its launch in 2006, the firm has engendered phenomenal growth records. It has formed partnerships with other firms in order to expand its presence on the Web and further benefit its associated firms and client entities. The company is continuing to expand into areas which rely on evolving technological advances, as well as those which only wish points for future directions. http://www.fox8live.com/story/38611341/fusionex-founder-and-employees-take-active-position-on-social-media

Fusionex Managing Director Ivan Teh Wins the EY Technology Entrepreneur Award

KUALA LUMPUR, Malaysia, Dec. 10, 2014 /PRNewswire/ — Fusionex Managing Director Mr. Ivan Teh was honoured by winning the prestigious Ernst & Young (EY) Technology Entrepreneur of the Year Award at the recent 2014 EY Entrepreneur of the Year Gala dinner officiated by the Minister of International Trade and Industry, YB Dato’ Sri Mustapa Mohamed. Five hundred distinguished guests comprising entrepreneurs, corporate leaders, including EY’s Global Vice Chair for Strategic Growth Markets, Maria Pinelli, were present at the event.

Ivan Teh

Celebrating its 28th anniversary this year, the Ernst & Young Entrepreneurship Award (EOY) program has expanded to more than 145 cities and 60 countries worldwide. The program recognizes exceptional entrepreneurs that build a better working world for all. It honours those with the courage and passion to make their dreams a reality — to build something of lasting value that benefits everyone. Touted by many as the world’s most prestigious business accolade, it recognizes the most exceptional among a unique group of people.

Nominees were judged by an independent panel of judges comprising previous EOY winners and leading figures from the local business community based on a set of stringent globally-benchmarked criteria.

YB Dato’ Sri Mustapa Mohamed, Minister of International Trade and Industry said, “Since its inception, the EY Entrepreneur of the year programme has emerged as one of the most prestigious business awards for entrepreneurs. More significantly, as a global awards programme, it provides a platform for entrepreneurs to be showcased on the world’s stage. I wish to take this opportunity to congratulate all the nominees especially the winner of this year’s EY Entrepreneur of the year award.”

When asked to share his thoughts on his latest win, Mr. Teh commented, “I am humbled to receive this great honour. It’s certainly a privilege to be standing here amongst a stellar cast of remarkable top nominees for this award, all of whom have done incredibly well in their respective industries. I would like to thank EY for organising a magnificent event, as well as the distinguished judges for this amazing recognition.”

Teh concluded, “Naturally, I wouldn’t be here without the ‘Fantastic Fusionex’ team. It is therefore only fitting that I dedicate this award to Team Fusionex and all of those who have supported us. This award is for all of you, and I’m sure this will only spur our team to do even more, and to create a positive impact to the industry, society, ecosystem and community as a whole.” https://www.prnewswire.com/news-releases/fusionex-managing-director-ivan-teh-wins-the-ey-technology-entrepreneur-award-300007003.html

Pikom inks MoU with Fusionex to achieve goal of training 20,000 data professionals

The National ICT Association of Malaysia (Pikom) has signed an MoU (memorandum of understanding) with big data analytics solution provider Fusionex for it to train local talents in the area of Big Data.

Fusionex will equip ICT professional with the right skills in line with the Government’s goal of achieving 20,000 data professionals by 2020, the organisation announced at the Pikom Leadership Summit 2017.

“We found there is a talent mismatch today as many graduates are not aware of what the industry is looking for today,” said Pikom chairman Chin Chee Seong.

“We are also working very closely with the Education Ministry and universities to design courses to align them with the demands of the tech industry.”

Fusionex managing director Datuk Seri Ivan Teh agrees, adding that many jobs of today will not be the jobs of tomorrow and the jobs of yesterday might not even exist in two or three years time.

“There is a real importance to align what the academia produces versus what the industry wants and that is an ongoing challenge and something we are really working hard to tackle now,” Teh said.

Among the skills that are in demand include data analytics and project management.

The industry body also inked an MoU with CyberSecurity Malaysia (CSM) to combat the recent rise of cyberthreats. It will give CSM access to security services and solutions from its members.

It also signed an MoUs with the Malaysian Association of Tour and Travel Agents (MATTA) to promote the adoption of digital platform in the travel industry.

Ivan Teh

Chin says that most SMEs (small and medium enterprises) in the travel industry have yet to embrace and reap the benefits of digitalisation.

Transport Minister Datuk Seri Liow Tiong Lai who officiated the event, said that with the partnership, travel and tour agents should take the opportunity to market their services online and this is a step in the right direction in embracing digital economy.

“These initiatives will certainly help in expanding opportunities for the SMEs in their respective sectors and we need to keep up and embrace change as there is a rapid convergence between the physical and digital world,” said Chin.

Read more at https://www.youtube.com/watch?v=FQ5tpqyQVOs

Malaysian SMEs should join Alibaba’s Singles’ Day sale

Local small and medium enterprises (SMEs) are urged to get onboard China’s biggest e-commerce platform, Alibaba Group Holdings Ltd, and take advantage of the newly launched Digital Free Trade Zone (DFTZ) to expand their business horizon abroad.

Minister of Transport Datuk Seri Liow Tiong Lai said via Alibaba, local SMEs could also be part of the Singles’ Day sale and promotion that is held every Nov 11.

Ivan Teh

For example, the China-based company recorded US$25 billion (RM102.88 billion) in sales during the last Singles’ Day sale, joined by as many as 60,000 international brands and merchants.

“As such, our SMEs must quickly get onboard the Alibaba platform so that we also can participate in the Singles’ Day sale next year. I am confident that it will be another sales record,” he said after launching the Ninth Pikom Leadership Summit in Kuala Lumpur yesterday.

He said that Malaysia’s e-commerce operator, Lazada, also experienced explosive growth in Malaysia and across the region, racking up RM96 million in sales via 6.5 million items ordered during the one day sales event.

On the Singles’ Day sale, Shopee has generated an increase in search interest by 71.4%, following by 11street (66.7%), Hermo (50%) and Zalora (25%).

“Based on the search interest on Nov 11, the five most popular e-commerce (platforms) in Malaysia are Lazada, Shopee, 11street, Zalora and Hermo,” Liow said.

The DFTZ that was launched early this month by Prime Minister Datuk Seri Mohd Najib Razak together with Alibaba founder Jack Ma, is expected to provide 1,972 Malaysian SMEs the opportunity to sell their products online.

Liow added that the DFTZ will position Malaysia as the regional e-fulfilment hub for Asean consumers.

He said the existence of phase 1 of the DFTZ facility should be fully capitalised by local players to deliver their products to the Chinese market.

“Cainiao Network (Technology Co Ltd) and Malaysia Airports Holdings Bhd will set up a 24ha e-fulfilment hub in phase 2 of DTFZ, slated to be operational by 2020,” he said.

The ministry has also targeted to increase air cargo volume in Kuala Lumpur International Airport up to three million tonnes by 2050, compared to the current 726,000 tonnes.

Meanwhile, at the launch, Liow also witnessed a tripartite memorandum of understanding (MoU) between Pikom (National ICT Association of Malaysia), CyberSecurity Malaysia and Fusionex Corp Sdn Bhd to enhance information and communications technology and data security.

Fusionex MD Datuk Seri Ivan Teh said the MoU would pave the way to accelerate the rate of big data analytics in Malaysia.

He said the MoU will see both parties working together to provide training in the area and encouraging the building of data skillsets within the workforce.

“It will be the push needed to create, educate and inspire a new generation of data professionals in line with the MDEC’s (Malaysia Digital Economy Corp) aim to have 20,000 data professionals by 2020,” he said. https://www.crunchbase.com/person/ivan-teh